Robert Bird
Customer Service Manager
Biography
Robert Bird is an experienced customer service and claims professional with a strong background in regulated financial services. At Olton Alexander, he manages the client service team, driving efficiency, reducing response times, and ensuring clear, supportive communication throughout the claims journey. His past roles have focused on leading teams, resolving complex client issues, and improving operational performance across high-volume case handling. Robert is committed to delivering excellent service and maintaining compliance in all aspects of client care.